Tim black familia. TIM Black Família com 4 contas

Beneficio Tim BLACK Família

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What is important is the trend of the service revenue that is confirming that we are on the right track. Pietro Labriola -- Chief Executive Officer Good morning, everyone, and thanks for attending our results conference call. However, fourth quarter marked the fifth quarter-over-quarter decrease since 2017, pointing to a possible change in trajectory in the coming quarters. Margin also expanded to 42. This scope covers a single grid nationwide 2G network, a 4G shared network for new coverage in city below 40,000 inhabitants and a tower of a full single grid solution involving all technology in 50 cities. Rodrigo Villanueva -- Bank of America Merrill Lynch -- Analyst Understood.

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Beneficio Tim BLACK Família

tim black familia

If you could elaborate more on this and on whether they could -- any specific goals or addressing any specific compare, this would also be helpful. Before we go to the answer, we understood that some of you perceived some issue on the line. So thank you to Leo and the network team to continue to be at the leading edge of this approach. These solid results on costs could have been even better if it wasn't for bad debt. Nonetheless, we delivered on our promises. In the past, in the market, there were some trials to put on the table all the players at the same time. To support the evolution of our business, a solid infrastructure is key.

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TIM Black Família com 4 contas

tim black familia

So I'm just trying to better understand here to incorporate in the model. So we are seeing that in a very optimistic way in terms to, let's say, open new opportunities of business. Pietro Labriola, so he can present the main message for the fourth quarter of 2019. . We were able to renew our operations with the focus on the basic, value rather than volume, quality, innovation, brand and customer satisfaction.

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TIM Black Família com 4 contas

tim black familia

Pietro, please, can you answer? Vitor Tomita -- Goldman Sachs Group Inc. So again, you know that we are a company that have been very, very active. Related to the first question, that is bad debt, we are proceeding exactly as we stated in the previous quarter calls. The commercial approach was adjusted, maintaining solid sales number, but more importantly, reducing churn. I agree with you that there are some signs that things are accelerating also because one of the player that is the trigger to accelerate this process seems that it is accelerating this process.

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Tim Black Familia Archives

tim black familia

This strategy focuses on maximizing our assets to ensure a high-level customer experience while opening opportunities to further monetize our investment. In conclusion, 2019 was a year of great achievement despite the headwinds faced. Also, our bottom line coming strong with the fourth quarter net profit grew almost 30%, while 2019 annual growth surpassed 32%. Pietro Labriola for the final remarks. Thanks for taking my questions. As we mentioned also in the previous call, we think that financial services is one of the area where we can have further improvement. A inclusão de todos os dependentes no plano é grátis.

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Beneficio Tim BLACK Família

tim black familia

First of all, competitive environment. So I have ask you to wait three weeks to show more in detail all of the projects that we have in our portfolio. As for mobile advertising, we cannot go through too many details because as is our approach, we like to put on the table the element that we are safe, that is not only promised, but it's something that we can deliver. So it has a specific effect in terms of rollout of 4G. I have a follow-up on infrastructure sharing agreement with Vivo. Leonardo De Carvalho Capdeville -- Chief Technology Officer Yeah.

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Novo TIM Black Família é o primeiro do Brasil com assinatura Netflix inclusa

tim black familia

Future considerations are not performance warranties. That will be my first question. Rodrigo Villanueva -- Bank of America Merrill Lynch -- Analyst Thank you. In fact, Fred, yes, we have to celebrate not just this contract. Thanks to our control on cash cost, we reached in 2019 our goal that was for 2020. Also on the prepaid, we are starting to see some early sign of macro recovery that could be passed if they will be confirmed during the year. And the early sign of improvement are coming, also looking at the collection result of the 1st month of January.

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